A large part of our growth is due to the fact that we keep up with the ever-changing technology of batteries. The last fifteen years have seen the rechargeable appliance manufacturers demand smaller, more powerful, and easier to use batteries in a wide variety of battery chemistries and types. Knowledge is gained through a wide variety of sources for us and we dispense it freely to all of our customers.
We have been successful for a very simple reason: We look at each customer as having a problem that needs to be solved. Sometimes it is a battery that needs to be replaced and sometimes it is something else causing the battery to not perform such as charging methods or equipment issues. We check batteries on sophisticated analyzers for free to determine if that battery is needed. I estimate that 1 out of 10 times, it is not the battery but something else. We give complete refunds for all batteries if they do not solve the problem, and for each battery category, we stock our warranty is the best there is. Whatever your problem is, our job is to solve it. If we do that, we know you will be back and will bring friends.